Advancing Service Design
Rosenfeld Media's conference dedicated to advancing service-design practice.
Service DesignAIDesign Leadership
Next edition
November 2026
Location
Online
Cadence
Annual
Organiser
Rosenfeld Media
About Advancing Service Design
Advancing Service Design is Rosenfeld Media's conference dedicated to the service design discipline. It addresses methods, organisational adoption, and the evolving practice of designing services across complex touchpoints.
The programme sits alongside Rosenfeld's research, DesignOps, and enterprise events, and gives service designers a focused space to share approaches to mapping, prototyping, and delivering services, including the influence of AI on the field.
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