Jason Giles
VP of Customer Intelligence @
About
Jason Giles is Vice President of Customer Intelligence at UserTesting, where he helps connect customer understanding, market insight, and product strategy to drive innovation and growth.
With more than 25 years of experience spanning Microsoft, DIRECTV, Ticketmaster, and UserTesting, Jason has led design, user experience, product, and customer intelligence organizations focused on building products and experiences people value.
A frequent speaker on AI, customer understanding, experience strategy, and innovation, Jason is passionate about helping organizations build stronger customer connections, make smarter decisions, and create experiences people trust.
